An article from the Daily Telegraph about an elderly couple who have received numerous demands for payment of the TV licence despite already having a valid licence.
I can imagine for some people that this would be very stressful, and even for those who don't worry too much about receiving letters of this sort, dealing with it can be time consuming. My parents, when they were alive and elderly, would have almost certainly been highly stressed to receive such letters.
There is nothing wrong with chasing people who genuinely owe money.
But should organisations that pursue people who don't owe them money have to pay compensation for the stress caused by their wrongful pursuit? I think they should, particularly when someone can show they have taken steps to correct the position, but without the harassment coming to an end.