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Bearman

Lies, damned lies and statistics

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And that's the issue - KPI (key performance indicators) are management speak and a wonderful tool for those people who don't really understand what's going on. PC is a good bloke but does have an over-inflated impression of his own intellect and insight, hence his willingness to use KPIs.

That's a very arrogant post and tbh, quite hypocritical.

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