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wiggler

no help from RFL

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I got an email from the RFL promoting some SL gmaes this weekend.  I was disappointed not to see a mention of the free entry offer at Swinton today as I think this is a great way to push the game around Manchester.  I emailed them and asked them why no mention of Swinton's initiative.  Guess what?  No reply.  I think that says something about what the RFL thinks of the non-SL gmae and it's general attitude towards customer service.  Even a quick 'thanks for your message' would have been polite.  It is much cheaper to retain customers than it is to recruit new ones but maybe the RFL does not realise this!  

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4 hours ago, wiggler said:

I got an email from the RFL promoting some SL gmaes this weekend.  I was disappointed not to see a mention of the free entry offer at Swinton today as I think this is a great way to push the game around Manchester.  I emailed them and asked them why no mention of Swinton's initiative.  Guess what?  No reply.  I think that says something about what the RFL thinks of the non-SL gmae and it's general attitude towards customer service.  Even a quick 'thanks for your message' would have been polite.  It is much cheaper to retain customers than it is to recruit new ones but maybe the RFL does not realise this!  

Did that really surprise you mate.The RFL couldn't give a stuff about us down at the bottom,its elitist beyond recognition.

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