Just to be clear, the panel is a cross-section of viewers, how does that equate to them not watching rugby league? Obviously those who have no interest in rugby will not respond, but maybe some of those who do not is because they find Eddie and Stevo off putting. After all, that is the claim being made, that more people would watch with better presentation so surely their opinion is relevant. And those who do not subscribe to Sky could still watch Sky Sports on Virgin, BT, or Topup TV. They may be Premier Sports subscribers who like rugby league but do not have Sky Sports because they do not like how they present it, a claim some have made on this forum.
Forgive me if I'm not entirely convinced by a research agency's 'questionnaire' - sent to people who don't watch rugby league or subscribe to Sky - asking for their detailed opinion on Sky's rugby league commentary team.
That fact is Sky have a system in place to consulate with general viewers to get unbiased opinions. It will certainly be a lot more reliable than a forum with a few dozen people deciding that because they do not like something that no one else does. The idea that a change of presentation will suddenly make more people want to watch rugby league based on no evidence at all is hardly convincing. Heck, this thread started with someone suggesting that Sky would get more viewers if they plastered advertising throughout its coverage.
P.S. I'm not Eddie or Stevo, or anything to do with Sky.