silverback Posted May 11, 2020 Share Posted May 11, 2020 1 minute ago, GoMedia said: Yeah I have got those so working with those now, will get back to you once I've tested. cheers, Link to comment Share on other sites More sharing options...
silverback Posted May 11, 2020 Share Posted May 11, 2020 not sure if i will be able to get in to try things as the raffle ticket box is closed for sale by looks a my end here, maybe open it for me to try at some point or you do it and let me know what to do as my heads turning into a parsnip...cheers. Link to comment Share on other sites More sharing options...
GoMedia Posted May 11, 2020 Author Share Posted May 11, 2020 42 minutes ago, silverback said: not sure if i will be able to get in to try things as the raffle ticket box is closed for sale by looks a my end here, maybe open it for me to try at some point or you do it and let me know what to do as my heads turning into a parsnip...cheers. Its not the purchasing that's the issue, some people are struggling logging on so if we get that sorted then purchasing should be fine once they release this weeks raffle. Link to comment Share on other sites More sharing options...
GoMedia Posted May 11, 2020 Author Share Posted May 11, 2020 @silverback did you get my email? copied below just incase it didn't reach you: Quote Hi, I know you have done this many times, but could you go here and put in your email address and then click the link in the email you receive and set a new password? I just need to check the logs once done to make sure all goes as it should. https://bulldogs.mysportstickets.co.uk/login/forgot.php Link to comment Share on other sites More sharing options...
silverback Posted May 11, 2020 Share Posted May 11, 2020 9 minutes ago, GoMedia said: @silverback did you get my email? copied below just incase it didn't reach you: well it says success so i will try when tickets are for sale. Link to comment Share on other sites More sharing options...
GoMedia Posted May 11, 2020 Author Share Posted May 11, 2020 1 minute ago, silverback said: well it says success so i will try when tickets are for sale. Would you try signing out and back in to make sure it works a second time? To sign out you can use this link: https://bulldogs.mysportstickets.co.uk/login/logout.php and then to sign back in use this link: https://bulldogs.mysportstickets.co.uk/login/ Link to comment Share on other sites More sharing options...
silverback Posted May 11, 2020 Share Posted May 11, 2020 2 minutes ago, GoMedia said: Would you try signing out and back in to make sure it works a second time? To sign out you can use this link: https://bulldogs.mysportstickets.co.uk/login/logout.php and then to sign back in use this link: https://bulldogs.mysportstickets.co.uk/login/ when i am in the signout box theres no logout tab i can see?? Link to comment Share on other sites More sharing options...
GoMedia Posted May 11, 2020 Author Share Posted May 11, 2020 1 minute ago, silverback said: when i am in the signout box theres no logout tab i can see?? See attached screenshot. If you don't have "Sign Out" that means you are not signed in so you will have a "Sign In" option instead which you can use to test that you can login. Link to comment Share on other sites More sharing options...
silverback Posted May 11, 2020 Share Posted May 11, 2020 2 minutes ago, GoMedia said: See attached screenshot. If you don't have "Sign Out" that means you are not signed in so you will have a "Sign In" option instead which you can use to test that you can login. i dont get that page, but when i sign in i do get that green spining round success thingy. i will try again. Link to comment Share on other sites More sharing options...
GoMedia Posted May 11, 2020 Author Share Posted May 11, 2020 Just now, silverback said: i dont get that page, but when i sign in i do get that green spining round success thingy. i will try again. You need to click the top menu icon to get the previous screenshot Link to comment Share on other sites More sharing options...
silverback Posted May 11, 2020 Share Posted May 11, 2020 YYAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA,AM IN. many thanks for sorting this out, its same password and same email thats not worked for months,must a needed a kickin....top job and thanks again, Link to comment Share on other sites More sharing options...
GoMedia Posted May 11, 2020 Author Share Posted May 11, 2020 Just now, silverback said: YYAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA,AM IN. many thanks for sorting this out, its same password and same email thats not worked for months,must a needed a kickin....top job and thanks again, Due to encryption I cannot see the password you tried previously or now, but I can see from the logs that they're exactly 1 character in size difference so maybe something was mistyped the first time around or saved incorrectly in the database. Either way would now be great if everyone having trouble previously could use the following link to reset their password and make a not of exactly what they type including any upper case characters (check some devices auto set first one as uppercase). https://bulldogs.mysportstickets.co.uk/login/forgot.php Link to comment Share on other sites More sharing options...
BatleyBird Posted May 11, 2020 Share Posted May 11, 2020 12 hours ago, silverback said: YYAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA,AM IN. many thanks for sorting this out, its same password and same email thats not worked for months,must a needed a kickin....top job and thanks again, Watch you go and win it now! Link to comment Share on other sites More sharing options...
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