It's certainly an area that is B- on their school report. 'Hopefully' it was a decsion rather than an oversight. No idea how other clubs do it but certainly a need for a Match Day Experience manager to up the ante to a more consistent and engaging level, from arrival to merch sales, to music in and out of game, to half time, to general announcements, give a better vibe. The Widnes announcer on Sunday was brilliant and it makes such a difference. That said, when you play at the height of summer, pirme time, away from home for 2 months it doesnt help.