JET2 REVERSE £12.50P " GOODWILL PAYMENT "
THAT IS A MEASLEY 0.032% OF THE HOLIDAY COST
recent update and a warning to others.
on the 25th of November 2019 Jet2holidays reversed the above £12.50 to easyfunding and are not now going to pay it.
I think the problem arises because I had several holidays and durations ear marked with them, and I was not sure which one to choose.
I whittled the saved holiday choices down to one over a few weeks in September , and when ready I went through easyfunding to Jet 2 to book the chosen holiday.
I paid a deposit on the 18th September and Jet 2 paid the £12.50 to easyfunding straight away.
a week or so later Jet2 reversed the payment, I complained via Easyfunding although I thought the reversal was due to the payment going through on the deposit alone. Jet2 paid back the £12.50 again, and it stated on my account it was a goodwill payment...happy days...
I went through easyfunding again in early November to pay the final holiday balance.
all was well until the 25th November when Jet2 reversed the "Goodwill " payment this time.
again I complained via Easyfunding but Jet2 say no this time, ( I was saving or putting things in a basket and did not use easyfunding to find the holiday )
here's the letter from Easyfunding . telling me to empty all my baskets and to clear them fattening cookies .
I am sorry that your donation has been reversed.
We have been advised that although you visited their site via easyfundraising.org.uk, this visit and therefore payment has tracked to another site which means that we will not receive the donation from them.
We are not given any further information, but this could happen if you used a search engine, comparison site or voucher code site or if you had multiple browser tabs open when purchasing.
Here are a few tips to help your purchases track in future:
Clear your cookies before making your purchase via easyfundraising, as any other site you have browsed in the previous 30 days may be awarded the donation
Items already in your basket prior to accessing easyfundraising may not be eligible for a donation. We would recommend clearing your basket, closing your browser and starting a new session with the retailer via easyfundraising
Any items in your basket that had been 'saved for later' or as a result of a previous visit or visit from another website or from your search engine will not qualify for a donation.
If you use an offer or voucher code not displayed on the easyfundraising site then your order may not be eligible for a donation
Check the 'Terms and Conditions' on the Retailer's page to see whether your purchase is eligible for a donation.
As we haven't been awarded this sale we are unable to pass on a donation. We're sorry that we are unable to help further on this occasion.