This just in from BBC Complaints
Thank you for taking the time to contact us and we appreciate that you felt strongly enough to write to us again. We’re sorry to learn that you were not satisfied with our earlier response.
We understand you have concerns about the treatment of the Rugby League Cup by Radio Five Live in between games.
We would explain that we aim to include a very wide and diverse range of sports across our sports coverage, but space is limited meaning we cannot include everything. We have to try and select what are felt to be the most newsworthy and current items, but we appreciate this is subjective rather than an exact science. We can't always mention all scores and news our audience would like to hear - we do try and balance what to include and we're sorry if you have been unhappy of late.
It's worth noting that the Tonga v England was live (http://www.bbc.co.uk/programmes/b09jcyjw) with a preview show on the 23rd November.(http://www.bbc.co.uk/programmes/b09fzqc9) there was also a preview of the final on Dec 2 and coverage on 20 November (http://www.bbc.co.uk/programmes/b09ggc4m)
Please be assured your complaint has been made available to our sports news and sport team in the BBC.
We’ve noted your points but do not consider they have suggested a possible breach of the BBC’s standards to justify further investigation or a more detailed reply. Opinions can vary widely about the BBC’s output, but may not necessarily imply a breach of our standards or public service obligations.
For this reason we do not feel we can add more to our reply or answer further questions or points. We realise you may be disappointed but have explained why we are not able to take your complaint further.
If you remain dissatisfied about our decision you can contact the BBC’s Executive Complaints Unit (ECU), explaining why you believe there may have been a potential breach of standards or other potentially significant issue to investigate further. For full details of our complaints process you can visit http://www.bbc.co.uk/complaints/handle-complaint/
If you wish to contact the ECU please write to it within 20 working days of receiving this reply. You can email firstname.lastname@example.org or write to:
Executive Complaints Unit, BBC, Broadcast Centre, London W12 7TQ