no answer

[wiggler]

I emailed Oldham RLFC the week before last - no response.

I called the mobile number shown on the website yesterday and today - no pick and no answer phone.

If the club cannot be bothered to reply to a potential customer why should I bother to make the effort and spend my money to attend the game?

Poor customer service to someone who wanted to buy a ticket in advance.  Not to worry though as there are plenty of other clubs to spend my money with.

[ChampagneCharlieReturns]

Not too sure if u can buy a ticket in advance tbh, u wont ever have trouble getting in at Oldham if I'm honest. What number did u try them on?

[moorside roughyed]

4 hours ago, wiggler said:

I emailed Oldham RLFC the week before last - no response.

I called the mobile number shown on the website yesterday and today - no pick and no answer phone.

If the club cannot be bothered to reply to a potential customer why should I bother to make the effort and spend my money to attend the game?

Poor customer service to someone who wanted to buy a ticket in advance.  Not to worry though as there are plenty of other clubs to spend my money with.

I think only people who have season tickets who use tickets to get in. Everyone else pays on the door. I'm sure you'll enjoy it if you give it a go. But yes I'm in total agreement with you, the customer service could be a lot better. But go on mate give us a go, the crowd are a friendly bunch and we as fans always welcome newcomers. 

[OL14.yeds]

There’s no doubt there is areas that need to be improved, but that’s perhaps to be expected for semi-professional clubs.

I went on Sunday to my first Roughyeds’ game in a long while and despite the result (and the first ten minutes), really enjoyed it.

[clifford]

I think because Elton is in charge, he has little or no people skills so customer care service is a non starter.

 

[Bullmania]

Oldham Rugby League
Vestacare Stadium
Whitebank Road
Limehurst Village
Oldham
OL8 3JH

 

That also doesn't help people with them now at bower folds.

[RogerT]

I believe that is still their registered office even though they are playing at Bower Fold.

[Blind side johnny]

Most visiting supporters can buy tickets in advance, on-line through their own club's websites so they really should be available to home supporters.

e.g.: https://www.dewsburyrams.co.uk/match-tickets/

 

 

[Curly Wurly]

On 03/03/2020 at 20:40, clifford said:

I think because Elton is in charge, he has little or no people skills so customer care service is a non starter.

 

It's gone down the proverbial Swanny since Janet Yewdale left!

[moorside roughyed]

43 minutes ago, Curly Wurly said:

It's gone down the proverbial Swanny since Janet Yewdale left!

Agreed mate, Janet was spot on. If I had any queries she answered them, any problems she sorted them. The club has missed her. 

[clifford]

2 hours ago, Curly Wurly said:

It's gone down the proverbial Swanny since Janet Yewdale left!

Yep,